Remote proctoring involves sitting the test under live supervision using your own computer in a suitable location with internet connectivity. You can schedule your test to take place at any time (24/7) during the remote proctoring testing period for the test window you register for (see point 5 below).
Remote proctoring for the test is provided by ProctorU (external site). Please click here to watch a short video that shows how remote proctoring works.
Remote proctoring is available for all students.
To sit the test by remote proctoring, you will need to ensure that you have the required equipment that meets the ProctorU (the online proctor) minimum technical specifications (external site) required to conduct the test session. This includes a functioning web camera and microphone to connect with the remote proctor and a stable internet connection. You are advised not to sit the test at public locations such as schools, universities and libraries as the network firewall at these places will likely block your connection to ProctorU, which will prevent you from sitting the test.
Steps to sit the test by remote proctoring
Download the flowchart for the registration process of remote proctoring.
Register for the test with ACER. You MUST register with ACER and submit payment of the test fee before attempting to schedule a test session with ProctorU. Please refer to the remote proctoring steps below:
- Visit the ProctorU site to ensure that you can meet the minimum technical specifications (external site) before completing your registration with ACER.
- Complete the equipment test (external site) using the computer you plan to sit the test with at the location you will be doing the test from. You MUST also 'connect to a live person' to check your equipment even if your computer passes the equipment test. Click the 'Allow' button when a message requesting access to your camera and microphone appears, in order to have a thorough check of your computer. It is your responsibility to ensure that your computer meets the minimum technical requirements. Note: you do not need to have scheduled a test session with ProctorU to complete this check.
- Upon registration with ACER, you will be sent a link to schedule your literacy and/or numeracy test session with ProctorU. You will be required to create an account* with ProctorU and agree to the terms and conditions. Note: this is a separate account from your ACER candidate account. You MUST use the same email address to create an account with ProctorU as you used to register with ACER. Please ensure that you select The Australian Council for Educational Research in the institution list, NOT your higher education provider. Please also ensure you select the correct time zone for your location.
- Please download the ACER online test application via your ACER account. This application will detect unpermitted programs and lost internet connectivity. Click on the online test application tab for the download links for PC and Mac. You will only need to use this application on your test day.
- You can schedule your test session to take place from Wednesday 24 May to Saturday 3 June 2017. A list of session times will be available on the ProctorU booking site. You are advised to book your test session to occur early in the test window to ensure that there is enough time to reschedule your session, should you experience any genuine misadventure or significant technical problems during your initial test session booking. You can only reschedule remote proctoring test session(s) to occur during the test window you registered for.
- When scheduling your session, you will need to register for the two test components (literacy and numeracy) as two separate test sessions if you are sitting both test components. If you plan to sit one test straight after the other, please allow at least one hour in between the two test sessions as the pre-test procedures can take between 30 minutes to one hour. For example, if you plan to sit the numeracy test followed by the literacy test and have scheduled your numeracy test session at 10a.m., you are advised to schedule your literacy session to start after 1p.m.
*If you already have an account with ProctorU, please add Australian Council for Educational Research to your enrolment in your account setting.
Please note: There is no opportunity to defer to a future test sitting.
ACER will provide you with your test username for the session you have booked. This will be listed on your Admission Ticket. You will also be required to show appropriate photo-bearing identification prior to your test session being activated by the online proctor.
If there are significant and/or unforeseeable technical problems during your test session that cannot be resolved by the online proctor, your session may need to be rescheduled. Your test session MUST be rescheduled with the online proctoring provider during the test window you registered for.
Please note: It is not possible to reschedule remote proctoring session(s) from one test window to a subsequent test window. You will forfeit your registration and payment if you do not complete your test sitting(s) during the test window you registered for. For this reason, you are strongly advised to complete all of the necessary equipment checks, and to allow enough time for rescheduling your test session within the test window (if necessary) due to genuine misadventure or unforeseeable technical problems. Test sessions can be rescheduled up to 72 hours before the end of the remote proctoring test window.
Your test session will be delivered via a live connection to the online proctor. Remote proctoring also requires an applet to be run on the computer that you intend to sit the test with. The online proctor will log you into the session you have booked at the scheduled time. You will be monitored at all times during the test session and you must follow the instructions of the online proctor as you would a test supervisor in a test centre. Failure to comply with the instructions of the online proctor will be considered as misconduct and your test results may be withheld. Your test session may also be suspended if you breach the test regulations or engage in misconduct.