Remote proctoring involves sitting the test under live supervision using your own computer in a suitable location with internet connectivity. You can schedule your test to take place at any time (24/7) during the test window you register for, subject to the available test session appointment times listed on the remote proctoring booking site. Please also note that the remote proctoring test window concludes 3 days prior to the end of Test Window 3.
Remote proctoring is available for all students.
Technical Readiness and Test Room Requirements
To sit the test by remote proctoring, you will need to ensure that you have the required equipment that meets the ProctorU (the online proctor) minimum technical specifications (external site) required to conduct the test session. This includes a functioning web camera and microphone to connect with the remote proctor and a stable internet connection.
You will also need to source a suitable test room that is free from distractions, noise and prohibited materials. Please see the Sit - remote proctoring page for more information. Whilst you can sit at any suitable location, you are advised not to sit the test at public locations such as schools, universities and libraries as the network firewall at these places will likely block your connection to ProctorU, which will prevent you from sitting the test.
Remote Proctoring Steps
Please download and read the step-by-step guide to remote proctoring for further information on how to register, schedule your test session(s) and sit your test via remote proctoring. You can also view the remote proctoring FAQs for further support.
If there are significant and/or unforeseeable technical problems during your test session that cannot be resolved by your online proctor, your session may need to be rescheduled. Your test session MUST be rescheduled with ProctorU during the test window you registered for. There is no opportunity to defer to a future test sitting. You will forfeit your registration and payment if you do not complete your test sitting(s) during the test window you registered for. For this reason, you are strongly advised to complete all of the necessary equipment checks, and to allow enough time for rescheduling your test session within the test window (if necessary) due to genuine misadventure or unforeseeable technical problems. Test sessions can only be rescheduled up to 72 hours before the end of the remote proctoring test window.
Your test session will be delivered via a live connection to the online proctor. Remote proctoring also requires an online test application to be run on the computer that you intend to sit the test with. It is important that you download and install the application prior to proceeding with your test registration, as you will not be able to sit the test without having the application ready to use on your test day. You can download the application using one of the links below:
For Windows 7 or higher:
For Mac OS X 10.9 or higher:
If you are unable to run the application on your Mac computers, please refer to the link below for assistance:
https://support.apple.com/kb/ph18657?locale=en_US (external site).
Unpermitted programs will be detected by the ACER online test application while you are sitting the test. Your test will be locked and you will not be able to continue the test if such programs are detected. Hence, please ensure any remote controlling software such as TeamViewer and VNC have been disabled or uninstalled on your computer before you sit the test.
If you are unable to install the application on your computer, you will not be able to sit the test via remote proctoring. You can register to sit the test at a test centre.